Refund policy
Velmeera Refund & Return Policy
14-Day Return Policy
We want you to shop with confidence. At Velmeera, we offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
We want you to shop with confidence. At Velmeera, we offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with original tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with original tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at contact.velmeera@gmail.com.
If your return is accepted, we will provide you with instructions on how and where to send your package. Please note that customers are responsible for providing and paying for their own return shipping. Items sent back to us without prior authorization will not be accepted.
To initiate a return, please contact us at contact.velmeera@gmail.com.
If your return is accepted, we will provide you with instructions on how and where to send your package. Please note that customers are responsible for providing and paying for their own return shipping. Items sent back to us without prior authorization will not be accepted.
No Restocking Fees
We do not charge any restocking fees for returned items.
We do not charge any restocking fees for returned items.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.